Privacy Policy
1. Introduction
At Tratus, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data. By using our services, you consent to the collection and use of your data in accordance with this policy.
2. Information You Collect
We collect personal information that you provide to us, including but not limited to:
- Personal Identifiable Information (PII): Name, email address, phone number, billing address.
- Payment Information: Payment methods and billing details.
- Usage Data: Information related to how you interact with our website, including IP addresses, browser type, and cookies.
3. How You Use the Information
We use the information we collect to:
- Provide and improve our branding services.
- Communicate with you regarding project updates, invoices, and customer support.
- Process payments and manage transactions.
- Perform internal analytics and improve our website functionality.
- Send marketing and promotional materials, if you’ve opted in to receive them.
4. Third-Party Sharing
We may share your personal data with trusted third parties for the following reasons:
- Payment Processors: To handle payments securely.
- Marketing Platforms: If you’ve opted in to receive marketing emails or updates.
- Legal Obligations: To comply with applicable laws or in response to a valid legal request.
We will never sell or share your personal data with third parties for unrelated purposes without your explicit consent.
5. Cookies Policy
We use cookies to enhance your browsing experience on our website. Cookies help us analyze traffic, remember your preferences, and provide personalized content. You can manage or disable cookies through your browser settings, but this may impact the website’s functionality.
6. Data Security
We use industry-standard security measures to protect your personal data. This includes encryption, secure servers, and regular data security reviews. However, please note that no method of transmission over the internet is completely secure.
7. User Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request deletion of your personal data, subject to any legal obligations.
- Marketing Opt-Out: Opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails.
8. Contact Information
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your data rights, please contact us at:
- Email: enquiry@tratus.io
- Phone: +60 13-865 1316
9. Changes to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant updates and encourage you to review this policy regularly. Your continued use of our services after such changes will constitute acceptance of the revised Privacy Policy.
